UPS Reporting Leadership

2012 Sustainability Report

We are committed to global leadership in sustainability reporting—to be even more comprehensive, transparent and industry leading. Our report is assured by Deloitte & Touche LLP and has been "checked" by the Global Reporting Initiative (GRI) at the A+ Application Level. In this Report, we showcase our achievements and challenges and provide detailed data and context about our actions. We also share information about how we work with others to address sustainability issues around the world.

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This Corporate Sustainability Report covers the calendar year 2012. The content encompasses the social, environmental and economic aspects of our operations, our key performance metrics and goals, and our commitments for the future. We follow GRI Guidelines 3.1. This year's theme is "More of What Matters," reflecting our mission to focus our attention and resources on actions that can be most impactful in our operations, communities and the environment.

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